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Zarrar Medical Herbs
Our Policies

Terms & Conditions

Last updated: November 5, 2025

These Terms & Conditions govern the use of zarrarmedicalherbs.com and purchases made from Zarrar Medical Herbs Trading CO. L.L.C.. By using the site or placing an order, you agree to these Terms. Please read them before completing a purchase.

For related policies see our Shipping Policy, Billing Policy, Returns & Refunds Policy, and Privacy Policy. For direct questions, use the Contact Us page.

1. Who we are

Seller: Zarrar Medical Herbs Trading CO. L.L.C.. For contact, please use our Contact Us page.

2. Eligibility

By placing an order, you represent that you are at least 18 years old and legally able to enter into binding contracts in your jurisdiction.

3. Product information & availability

We try to describe products accurately. If an item is unavailable after you place an order, we will notify you and offer a substitute, store credit, or refund. See our Returns & Refunds Policy for more details on refunds and replacements.

4. Order process & acceptance

  • When you place a Cash on Delivery (COD) order, you will receive an order confirmation. We may contact you to confirm details; an order is accepted and proceeds to fulfillment after confirmation (see Shipping Policy).
  • We reserve the right to refuse or cancel orders at our discretion (for example, in cases of pricing errors, suspected fraud, or regulatory restrictions).

5. Pricing & payment

  • All prices are shown in AED unless indicated otherwise.
  • Payment methods available will be displayed at checkout and are processed by third-party payment providers whose terms also apply.

6. Shipping

Shipping is governed by our Shipping Policy. Please review that policy for delivery charges, timelines, and responsibility for address corrections.

7. Returns & refunds

Returns and refunds are governed by our Returns & Refunds Policy. Please review that policy for eligibility, timelines, and steps to request a return.

8. Intellectual property

All content on the website, including images, text, logos, and product descriptions, is the property of Zarrar Medical Herbs Trading CO. L.L.C. or used with permission. You may not reproduce or use any site content without our prior written consent.

9. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses arising from your use of the site or purchase of products. Our total liability for direct loss is limited to the price paid for the product in question.

10. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, liabilities, or expenses arising from your breach of these Terms or misuse of the site.

11. Governing law & disputes

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising from or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

12. Changes

We may update these Terms from time to time. Updated Terms will be posted on the site with a revised “Last updated” date. Continued use after changes constitutes acceptance of the updated Terms.

13. Contact

If you have questions about these Terms, shipping, returns, or privacy, please use the Contact Us page on our website.